Terms of service

Terms of service

These terms set out the conditions for using the REFIND online store.

Products
Product images may differ slightly from the actual product.
We may cancel an order if a product is out of stock.

Prices
Displayed prices include tax.
Prices may change without notice.

Payment methods
Credit cards (Visa / Mastercard / American Express / JCB), Apple Pay, Google Pay, and Shop Pay. Available payment methods vary depending on your destination, currency, device, and other conditions. Please check the payment methods displayed at checkout when placing your order.

Shipping
Orders usually arrive within 2–4 weeks of order confirmation.
Arrival times may vary depending on shipping conditions.
Please refer to the shipping policy for destinations and shipping fees.

Disclaimer
Shipping delays caused by natural disasters or other events beyond our control.
Delivery issues caused by incorrect information entered by the customer.

Governing law
These terms are governed by Japanese law.